Savvy FAQs (And Our Answers)
When searching for an organic mattress, it’s important to ask questions. A mattress is an investment so you want to make sure that it has everything you’re looking for and more.
While we think you should absolutely choose our products, we understand that you might need a little bit more information than that.
Here are some of the most frequently asked questions we hear (and our answers):
- Why are your mattresses more expensive than other mattresses?
- What is the difference between Dunlop and Talalay latex?
- What certifications do you have?
- Is the Talalay in your organic mattresses GOLS certified?
- Does a Savvy Rest mattress last?
- How is Savvy Rest different from other mattress companies?
- Do you have a return policy?
- Why does one size not fit all?
- How does the mattress arrive?
- What is the difference between the Harmony and Vitality topper?
- Does natural latex smell?
- Does linseed oil smell?
- What kind of wood do you use in your furniture?
- Do we sell custom sofa cushions?
- Is there a dealer near me?
Why are your mattresses more expensive than other mattresses?
It’s not secret that our mattresses are more expensive than companies such as My Green Mattress, Sleep EZ, and Avocado. But there are several reasons for this.
For one, our organic mattresses are completely GOTS-certified organic, from the cotton to the wool to the finished product as a whole. Our Serenity, Tranquility, Unity Pillowtop, SerenitySpring, and Pastoral mattresses are certified, as well as our manufacturing facility.
As you can imagine, all of our certifications come with a price tag, so our impressive resume also means that the cost of our product must be higher than those who have not met these standards. Sourcing organic materials is expensive but we believe the quality and peace of mind are worth every penny.
Our mattresses are also customizable for couples so you and your partner can have your own configurations without having to sacrifice comfort.
While a few other mattress companies have this option, it is not very popular in the online-only mattress industry.
To add to the customer experience, we’ve also made our products available to try out in stores. This makes the mattress buying process so much easier. You can figure out what you want in person instead of crossing your fingers and hoping what you ordered online works for you.
Dunlop latex is denser and more supportive than Talalay.
Talalay is softer and more pressure-relieving than Dunlop.
What is the difference between Dunlop and Talalay latex?
We offer two types of latex in our organic mattresses: Dunlop and Talalay. The main differences between the two are certifications and feel.
The Dunlop latex we use meets the requirements of GOLS (Global Organic Latex Standard). It’s an overall denser and firmer latex than Talalay, offering stable support.
Talalay latex is Cradle to Cradle Gold and FSC-certified. It’s known for having a plush and luxurious feel that is excellent at pressure point relief. We usually recommend at least one layer of Talalay latex for side sleepers.
Savvy Rest is the only mattress company in the world with GOTS-certified organic mattresses containing Talalay latex.
When choosing your Savvy Rest configuration, you can opt for all Dunlop, all Talalay, or a combination of the two.
Is the Talalay in your organic mattresses GOLS certified?
No, there is currently no Talalay latex manufacturer that offers GOLS-certified Talalay. Our Talalay latex is Cradle to Cradle Gold and FSC-certified. It has also met testing requirements for GreenGuard Gold.
Does a Savvy Rest mattress last?
Yes. Longevity is just as important as safety when it comes to sourcing our organic materials.
Besides toxic off-gassing, a major difference between natural latex and memory foam is that memory foam mattresses retain your body heat which allows the mattress to conform to your body’s curves. Over time, the memory foam will have trouble bouncing back, leading to significant dips and sags.
Our latex mattresses are built to last and come with a 20-year limited warranty (the Earthspring has a 10-year limited warranty).
Cheaper mattresses are not designed with longevity in mind. We do not believe you should have to buy a new mattress every five years. It should be around for the long run.
How is Savvy Rest different from other mattress companies?
Besides offering completely GOTS-certified and customizable natural latex mattresses, we’re also both a B Corp and an employee-owned company.
What is a B Corp?
Our B Corp certification means that our business focuses on more than just profit. We also care about positively impacting our community and producing products that are natural and safe for the home (and the planet).
We’re proud of our partnership with American Forests, the nation’s oldest nonprofit conservation organization. When you purchase a Savvy Rest product on our website, we donate five trees through the Global ReLeaf program. We’ve donated thousands of trees!
We’ve also joined forces with local women’s shelters and created the Safe Sleep Pillow program. Savvy Rest has donated almost 3,000 pillows to women who have escaped dangerous home situations and are looking for a safe space before continuing their journey. After leaving the shelter, they can take the pillow with them. We know a pillow can’t save the world but we hope it brings comfort and healthy sleep to these brave women.
As mentioned, Savvy Rest is an employee-owned company, meaning everyone shares in the company’s success.
It didn’t feel right to have only one person benefit from a company’s growth when a company’s success is to due a collaborative effort. All our departments are working hard to introduce the best organic products, to help customers, and to ship all the Savvy goodies to your door.
Every person and voice matters at Savvy Rest so participating in the Employee Stock Ownership Plan (ESOP) made sense.
Do you have a return policy?
While online-only mattress companies allow returns, this is not possible with our organic products. The materials we source are expensive and we would not be able to resell a returned product due to health reasons (and the product would not longer meet organic requirements).
However, there is good news! We have a 90-Day Latex Exchange Policy for our mattresses that gives our customers peace of mind.
Let’s say you feel your mattress is too soft and want to switch out a layer of Soft Dunlop for Medium Dunlop. Just let us know and we’ll ship you the layer of latex and you’ll send us whichever layer you don’t want! It’s that easy.
Why does one size not fit all?
One size does not fit all because we are all different shapes and sizes. We all have different medical needs and injuries to take into account. We all sleep differently, whether on our back, side, or stomach. We need to embrace our differences and Savvy Rest does this by offering mattresses made for EVERYONE.
Customization means you get exactly what you want in order to get the healthy sleep you need.
You want a plush mattress? We’ve got that. You want something super firm? We’ve got that too. Prefer something in the middle? You guessed it–we’ve got it.
Your side of the mattress can even differ from your partner’s. No one should have to compromise comfort, especially when you’re spending top dollar for a quality mattress.
To read more on the topic, check out this blog.
How does the mattress arrive?
Our mattresses are shipped via FedEx. The latex layers are rolled and placed into separate boxes.
The Harmony features Dunlop or Talalay latex in our certified organic cotton and wool casing. Like our layered mattresses, it is customizable and thus covered by our 90-Day Latex Exchange Policy.
The Vitality topper contains Soft Talalay latex only and is encased in a supple organic cotton fabric.
What is the difference between the Harmony and Vitality topper?
Both are natural latex toppers but there are three major differences: casings, customization, and warranties.
The Harmony has the same casing as our organic mattresses. It is fully customizable topper so you can select any type of latex you’d like. The Harmony comes with a 20-year limited warranty when used with a Savvy Rest mattress (3 years when not).
The Vitality has a 3-year limited warranty. The casing is an organic cotton jersey knit. It’s super stretchy so you can really feel the softness of the latex.
The Vitality comes with Soft Talalay latex. You may request a different density of Talalay or even opt for Dunlop but a fee of $100 will be added to your purchase. Please email us at [email protected], or call 866-856-4044 to request a custom Vitality.
Does natural latex smell?
This is a tricky question because everyone has a different sense of smell. Some people are incredibly sensitive to certain smells while others can barely smell anything.
Typically, you may smell the latex for a few nights. This does not mean that your mattress is off-gassing harmful chemicals. It’s simply the scent of the natural latex.
Some of our customers find that once the latex is encased for a period of time, the scent goes away. It’s that initial period right after you’ve moved the layers and assembled the mattress that you may smell the latex. For most, this is temporary and does not affect their sleeping experience.
If you are still concerned about smell, you may order a latex sample kit so you can see and touch the latex before purchasing. We recommend keeping the latex sample by your bed as you sleep.
Does linseed oil smell?
We offer several zero-VOC finishes for our furniture, one of which is linseed oil. We let our finishes dry on our platform beds for two days before they are boxed and shipped. This lets the stain breathe so smell should not be an issue.